Inbound & Outbound Call Center:
Managing customer calls including inquiries, complaints, telesales, data capturing and other related services.
Live Chat:
Providing real-time online customer support for troubleshooting, inquiries, and customer service.
Social Care:
Monitoring social media platforms for brand mentions, customer feedback, and relevant industry discussions to inform business strategies.
Gen AI Bots:
In partnership with Sprinklr or integrating together with clients’ bots across diverse user cases.
Service Desk:
Handling customer emails is essential. However, if the process flow isn’t sufficiently organized it becomes a problem. That’s why we offer the best ticketing solutions to manage the process effectively.